Ic Hotels Santai Family Resort - Belek

ex. IC Hotel Santai

3 Kum Tepesi Mevkii, Belek, Turkey, 07500show map
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Highlights
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35of 82 hotels in Belek
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Turkey

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Overview

Ic Hotels Santai Family Resort features 464 fashionable rooms in Belek Golf Area district. This hotel is set in an ancient-style building dating back to 1995. This 5-star hotel also offers a free car park, a storage room and a lift.

It is 30 km from Beach Park, while Expo 2016 Antalya is 14 km away. The property is walk from the beach.

It will take a 25-minute drive to get to Antalya airport.

Rooms

Located in the centre of Belek, the hotel offers rooms with complimentary Wi-Fi, satellite television and air conditioning. Ic Hotels Santai Family Resort features rooms with the sea view. There are a roll in shower, a hairdryer and terry dressing gowns provided for guests in the bathrooms.

Eat & Drink

The on-site beach restaurant serves Japanese cuisine. Relax at the lobby bar with local drinks.

Relax

A wellness area, a hot tub and a sauna are offered for relaxation. Guests may choose from a gym, aerobics classes and gymnastics classes as well as mountain biking, windsurfing and water skiing to spend their time actively.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   6.  Number of rooms:   464.

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Babysitting

Babysitting/Child services

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Air conditioning
All inclusive
Facilities for kids

Toys

Game room

Children's play area

Children's pool

Kids club

Children's buffet

Playpen

Cots

DVDs/ Videos for children

Board games

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Canoeing
  • Banana boat
  • Water skiing
  • Tennis court
  • Volleyball
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Archery
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • All inclusive
  • Continental breakfast
  • Restaurant buffet
  • Fine dining
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Beach access
  • Aqua park
  • Ballroom
  • Karaoke
  • Live entertainment
  • Night club
  • Garden area
  • Theatre
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Public Bath

Room view

  • Sea view
  • Garden view
  • City view
  • Mountain view
  • Pool view
  • Landscape view
  • Partial View

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Antalya Golf ClubAntalya Golf Club2300 ft
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The Land of Legends Theme ParkThe Land of Legends Theme Park1.3 mi
Kaya Eagles Golf ClubKaya Eagles Golf Club3700 ft
Carya Golf ClubCarya Golf Club1.9 mi
Belek Town MosqueBelek Town Mosque4.0 miTown centre
SandlandSandland9.7 miGuzeloba Mah. Lara Cad. Lara Birlik Public Beach, Between Sera Hotel and PTT Camp
Perge Ancient CityPerge Ancient City10.1 miAksu
Aspendos BridgeAspendos Bridge10.3 miAspendos Yolu Belkıs Mevkii
Deepo Outlet CenterDeepo Outlet Center11.9 miSinan Mah. Antalya Alanya Yolu No:371 Altinova, Kepez
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Getting around
Airports
Antalya (AYT)10.9 mi
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Reviews
6.8
Very goodBased on  42  reviews

Rating by category:

8.0
Rooms
9.0
Location
9.0
Service
9.0
Dining
  • 4.2
    Guest rating

    Renovated rooms, indoor swimming pool and proximity to the airport

    Polite staff which does nothing, wi-fi does not work (even if you are ready to pay 2 euro per hour), don't expect to see landscaped gardens, no grass, they paint grass with colored water (have you ever seen something like this), chef is something, food is awful, no taste, in this uai hotel you have minibar with 2 beers, 2 mineral water, one coke and one fanta. Only two big and two medium towels, within a week they didn't change bedclothes and bathrobe, don't go to their spa, it is also renovated but the staff knows nothing about massage and spa treatment, there is only one place where you can get and change beach towels, but it is often closed (lunch time), fitness and indoor swimming pool are open from 8 am till 7 pm. Do not recommend this hotel !!!!

  • 8.2
    Fabulous

    Very clean, beautiful garden, most personel very friendly, especially the Russian service ladies.

    Still too massive (main restaurant) and too noisy around the pool and sometimes in the hotel near the rooms! The minibar was not refilled properly after a period of "don't disturb" (no check in the afternoon).

  • 6.6
    Good

    Essen war gut, die Spezialitätenrestaurants waren wegen Renovation nur teilweise in Betrieb. Schöne Poolanlage, Hotel ist sehr ruhig und nahe zum Golfplatz. Langer, schöner Strand, teilweise Kiesel, gute Beschattung am Strand.

    Die Anlage wurde gerade nach Rennovation neu eröffnet, die Gartenanlage war daher noch mehrheitlich ein Bauplatz. Sie entspricht einer 4 Sterne Anlage, aber 5 Sterne sind es sicher nicht! Die gebuchte Suite war nicht verfügbar, wir wurden in einem Bungalow am Pool untergebracht, sehr eng und klein, nicht renoviert!! Kein Shuttleservice zum Antalya Golfplatz! Dafür wäre das Hotel Kempinski oder Sirene zu empfehlen mit eigenem häufig verkehrendem Busservice.. Wir waren auch im IC Green Palace in Kundu, wäre dem Santai vom Ambiente her und bezüglich Anlage und Komfort vorzuziehen, allerdings von dort sehr weit zum Golfplatz.

  • 3.8
    Guest rating

    Lage direkt am Strand

    Speisenqualität war das schlechteste was wir je erlebt hatten, keinerlei Abwechslung Fisch z.Bsp. nur Makrele oder Hering gebraten - immer die selben Süßspeißen und Salate - Fleisch nur billigste Qualität als alter Hammel oder Rind, viele Speisen ungenießbar. Die Eier zum Frühstück egal ob Spiegelei oder Omlett immer kalt, Marmeladen so dünn das der Boden der Schüssel sichtbar war, nur 1 Sorte Wurst und undefinierbarer Käse. Der Kaffe war nicht genießbar,Tische sowie das gesamte Restaurant-Inventar waren unsauber und alt, der Bodenbelag Fleckig und ausgefranst. Seit 7.11.14 sind massive Bauarbeiten mit 12 Std Pickhammer und Baggern auf dem Grundstück ( Abriss der Bungalows etc ) so das man es vor Baulärm nicht aushält. Zimmer sind sehr Hellhörig. WLAN ist kaum bezahlbar wir sollten 38 EUR bezahlen für 4 Tage lediglich 1 login pro Tag für 40 min ist gratis. Hotel liegt weit weg von jeglichen Einkaufsmöglichkeiten Taxi bis Alanya 55 EUR, Preise im Hotel Wucher ( z.Bsp. markenlose Sonnenmilch 33 EUR ) AI ist ein Witz wenn man an der Bar auf einen Kaffee oder ein Bier min. 15min warten muss und das wo das Hotel fast leer ist - wie lange dauert es dann im Sommer ? Ala Cart Restaurant kostet 6 EUR pro Essen extra - lediglich die Wahl aus 3 Menüs

  • 7.8
    Fabulous

    Präsentation, Vielfältigkeit, Qualität und Menge der Speisen (sowohl während der Spezialitäten-Abende, als auch bei den normalen Buffets). der Bereich "Guest Relations" war sehr professionell und zuvorkommend. Alle Mitarbeiter im Service waren freundlich und bemüht. Tolle Wassersportangebote zu vernünftigen Preisen

    ausschliesslich russische Betreuung im Kids Club (sehr bemüht - aber nur russisch) => trotz einer relativ großen Anzahl an deutschen und englischen Gästen. Mitarbeiter an der allgemeinen Rezeption waren ausserordentlich arrogant und unwillig zu helfen. WLAN im Hotel deutlich zu teuer.

  • 9.2
    Superb

    Einrichtung des Hotels, die grüne, gepflegte Anlage insgesamt, die Poollandschaft, Strandlage, Sauberkeit, überwiegend freundliches Personal, das Zimmer, die Küche.

    W-Lan-Gebühren waren überhöht, Ladenlokale im Hotel waren sehr sehr teuer, Kinderbereich war zu abseits von den Pools und war nicht sauber und so ganz kleinkindgerecht arrangiert, sehr viele russische Gäste, die leider nichts vom Hunger und Not anderer auf der Welt zu wissen scheinen und drei bis fünffach mehr Essen auf ihren Tisch bringen, als sie je essen können (was dann weggeschmissen wird), und sie drängeln und schubsen einfach die Leute (am Buffet, im Aufzug etc.) und waren unfreundlich, grüßten nie, auch wenn man sie grüßt etc. Animation, Empfang u. a. Dienste waren überwiegend auf die russischen Gäste eingestellt, das finde ich auch schade!

  • 8.8
    Superb

    Gutes Essen, Indoor Pool, ausgewogenes internationales Publikum. Große gemütliche Junior Suite (allerdings schöner, aber sehr empfindlicher heller Teppich).

    Wenig wasserfeste Überdachung, so dass die Lobbybar der einzige Zufluchtsort bei Regen war, obwohl Außentemperatur warm war. Kinderanimation leider nur russisch.

  • 6.6
    Good

    Sportangebot am Morgen Zwei Schwimmbecken, für Spass und Ruhebecken. Überschaubare Grösse des Hotels. Asia-Themenrestaurant: Essen war sehr gut. Wellness-Bereich war gut (Med. Massage ausgezeichnet, HAMAM etwas zu laut wegen Kids). Ruhiges Hotel. Musik bis 23.30 Uhr

    WiFi musste zusätzlich bezahlt werden (6 Euro pro Tag). Das gehört einfach zu einem 4-Stern Hotel! Themen-Rest. Türkisch war nicht wirklich gut. 90% Russen, die gerne drängeln. Alte Matten beim Sportangebot. Zu wenig Platz für Yoga, Pilates etc. Teppiche im Zimmer mit vielen Scmutzflecken.

  • 8.2
    Fabulous

    Tatil için aktiviteler havuz ve plaj harika,yemekleri hakikaten çok güzel,personel olağanüstü ilgili Çocuklar için çok iyi dizayn edilmiş çocuk parkı ve çocuk havuzu mevcut

    Ana bina banyolarda duş kabini yok sadece yarım bir cam var ve duş alırken su olduğu gibi banyo içine dökülüyor sorun buradan büyüyerek devam ediyor çünkü banyolarda akar olmadığı için o su banyo içinde birikiyor bir şekilde çözülmesi lazım bir diğer konu da çocuklar için odalarda balkon kapıları ve diğer tehlike oluşturabilecek giriş çıkışlarda yeterli güvenlik (çocuk kilidi vb.) önlemi yok akşamları havuz başı canlı müzik biraz geç saatlere kadar devam edince çocuklarda uyku problemi yaratabiliyor bütün çocuklu ailelerle birlikte ortak yaşadığımız sorun da housekeeping saati genelde tüm çocukların uyku saati olan öğleden sonra olduğu için çocuklarda uyku sorununa yol açıyordu.

  • 8.8
    Superb

    restorant çalışanları özellikle şef garson serkan bey oldukça ilgiliydi çok teşekkür ederim genel olarak beğendim

    duş başlıkları çok kötüydü kullanılan demleme çayı beğenmedim

  • 8.8
    Superb

    Lobby deki barda akşam mesaisinde denk geldiğim barmen Nevzat abi harika bi adam..

    Resteuranta Pide yapan usta çok suratsız ve insanlara doğru düzgün cevap vermiyor..

  • 6.2
    Good

    mutfak servis elemanları huzur havuzu

    Bu site aracılığı ile 3 kişilik oda rezervasyonu yaptırıp bunun karşılığı olan ücreti ödediğimiz halde 2 kişi + ilave yataklı oda verildi.yer olmadığı söylendi Rezervasyon yaptırarak gitmenin anlamı nedir? Oda özellikle banyo eski idi Balkonlar içiçe ve rahatsızdı

  • 4.6
    Guest rating

    Fiyat ve yemekler güzeldi.

    Öncelikle temizlik kötü,ciddi bir inşaat devam ediyor,imkanar çok kısıtlı alan çok dar

  • 8.2
    Fabulous

    The hotel is located by the sandy beach which is great. The food was perfect. Hotel staff are very friendly and smiling.

    The hotel was very crowded because of 10 football teams. The service and number of staffs was not enough.

  • 7.8
    Fabulous

    Otelden gezilecek yerlere hic ulasim araci,servis yok

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Highlights
TripAdvisor Traveler Rating
read all 2455 verified reviews
TripAdvisor Traveler Rating
35of 82 hotels in Belek
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Turkey

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Antalya (AYT)10.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
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